Golf Terms & Conditions

  1. On any change to the original number of golfers booked with Old Thorns Manor Hotel between the date of the booking and the actual date of the golf event, Old Thorns Manor Hotel reserves the right to relocate the golf dining room to suit the final numbers confirmed.
  2. The Client agrees that the setup of the golf day is as described in the contract above. Should the Client ask to make amendments to the set up whilst on site and such amendments are deemed by the Hotel as being extensive, an additional charge will be applicable according to the need of the Hotel to bring additional manpower to meet the Client’s demand.
  3. Final catering numbers and timings must be received 20 working days prior to your event. Should your confirmed numbers fall after this time then a cancellation fee will be applied.
  4. The client shall be liable for any damage caused by any acts, default or neglect by the client, its agents or its guests.
  5. The hotel shall not be liable for any delay or failure in providing its services as a result of any cause beyond its control such as fire, flood, industrial action or similar.
  6. The terms of this contract shall be subject to English law.
  7. Your menu choices (including any special dietary requirements) if applicable are required no later than 20 working days prior to your event. Please note that Old Thorns Manor Hotel cannot guarantee that any products on our menus are totally free from nuts or nut derivatives.
  1. An initial non-refundable or transferable deposit of £10pp (plus an additional non-refundable £25.00 per bedroom) is due upon signature of this contract. (Based on minimum agreed numbers as laid out in the Event Contract)
  2. The final balance payment of the total golf society or corporate day revenue (including bedrooms) is due 20 working days prior to the event date unless agreed in advance with Old Thorns Manor Hotel. (based on minimum agreed numbers and catering laid out in the Event Contract) Upon agreement, a credit application form will need to be signed and returned.
  3. For all golf days confirmed within 20 working days or less prior to the event start date, are to be pre-paid in full upon signature of the contract
  4. If the Client is likely to incur additional charges (extra catering / numbers etc.) on the day(s) of the golf event such charges must be paid by a credit card / debit card prior to departure or invoiced upon agreement of a credit application. (see above)
  5. If payment has been arranged to be invoiced via a credit agreement being signed by the Hotel and the Client then all amounts invoiced must be settled within 20 working days of event departure
  6. All questions relating to the final invoice should be addressed to the golf department at the Hotel
  7. All prices quoted in the event contract are subject to change at the discretion of the Hotel
  1. A rooming list of names is to be provided 20 working days before the golf event start date
  2. Hotel check-in time is guaranteed after 15:00 on the day of arrival
  3. Check out time is before 11:00 on day of departure; check out after this time will incur additional charges. (£10.00 per hour)
  4. Any rooms provisionally reserved on the event contract will be released upon receipt of the clients rooming list, or all rooms not confirmed will be released 20 working days prior to the event date. All rooms confirmed on a rooming list will be charged at the agreed rate as per the event contract
  5. If additional rooms are required above the offered number, these will be subject to availability of the room and rate
  6. All ‘no- shows’ or non-arrivals will be charged at the full contracted rate. Old Thorns reserves the right to retain credit card details on initial deposit payment or to invoice post event for no shows for reservations paid by BACS
  1. All individual charges must be settled prior to departure
  2. The Hotel reserves the right to debit a credit card given as a guarantee if the Client fails to pay on departure
  3. The individual guests are responsible for their accommodation and any related extra charges, should the guests not settle their own bill on departure then the charges will be invoiced back to the company and or lead booker of the event
  1. The Hotel may cancel the booking if the booking may prejudice the reputation of the Hotel
  2. In the event that the Client has to cancel all or part of the golf day (including the accommodation), cancellation charges will apply
  3. All cancellations must be received in writing from the Client and will take effect from the date of receipt by the Hotel
  4. Cancellation charges are including VAT
  1. More than 20 working days to the golf event, loss of initial deposit for golf and also any bedroom deposits (Maximum £35.00 per person)
  2. Between 20 working days and the event 100% of the total golf events charges per person will be forfeited including bedrooms

Any alterations to bookings in the form of reduced numbers after the initial deposit has been paid, will incur a loss of the initial deposit only up to 20 working days prior to the event. Any drop-in numbers within 20 working days of the event will result in the total amount still payable. All deposits and payments are non-transferable to other services.

All clothing should be recognised golfing attire.

  1. No Jeans
  2. No Tee shirts (collared shirts only)
  3. Tailored shorts only (no side pockets or cargo pockets)
  4. Golf sports socks are to be worn with shorts
  5. No trainers (golf shoes only)
  6. Shirts must be tucked in at all times
  7. Baseball hats must be worn with the peak facing the front
  8. No football or rugby shirts
  9. No metal spikes are allowed on the course – please allow plenty of time if you need to purchase soft spikes from the shop so that they can be fitted
  1. Each golfer is to play out of their own bag using their own clubs. Hire clubs are available at an additional cost should you require them
  2. Please could all golfers arrive at the tee at least 15 minutes before their allocated tee time to be given a briefing by the Golf Guest Service for the course and also to complete a golf registration card
  3. Local rules are clearly stated on the reverse of your scorecard
  4. When advised to do so, please ensure all buggies are kept to the paths. Failure to comply could result in being asked to leave the course.
  5. Remember it is your duty to keep up with the game in front, not ahead of the game behind. If you cannot score or are falling behind the group in front, please pick up your ball and move onto the next hole. Failure to do so may result in a guest service team member asking you to move
  6. Please ensure that when dining at Old Thorns you and your party are of smart/casual appearance and that all shirts are tucked in
  7. Mobile phones are to be switched off whilst on the course – and can only be used in an emergency
  8. Most importantly enjoy your game and play well
  1. Please report to the Guest Service Starter on the first tee at least 15 minutes before your tee time (if the Guest Service Starter is not there please tee off at the time the Proshop tell you on the morning)
  2. Yellow tees for men. Red tees for ladies (white tees are strictly prohibited)
  3. Please replace divots, repair pitchmarks and rake bunkers
  4. No external alcohol on the course or hotel bedrooms at any time. Should you be found with alcohol, it will be confiscated and returned to you on your day of departure when you check out to leave
  5. No sharing of clubs or bags whilst on the course
  6. No trollies on the green surrounds or tee banks
  7. The driving range is to be used as a warm up area and is restricted to irons only due to its length. Practice nets are provided for woods, hybrids and driving irons
  1. These rules apply to all golfers, as well as caddies and any visitors accompanying golfers. Persons not properly dressed will be denied access to the course.
  2. The dress code will be strictly enforced at all times
  3. All Golf Operations Staff are authorised to require any golfer whose dress does not comply with the dress code to leave the course

Golfers being uncooperative or abusive to staff will be asked to leave the golf course/premises, and may be subject to suspension or exclusion. This also includes foul language, abusive behaviour and intimidating behaviour against residents, visitors or staff at Old Thorns and depending on the seriousness of the incident, you may be liable

£35.00 a buggy for 18 holes / £10 for an Electric Trolley – Please contact the Proshop directly on 01428 725 880.

Deposits: A returnable deposit of £10per key for all buggy hire will be required on the day. All electric trolley hire will be required to be paid on a card and the same card held as a deposit.

Your dinner time will be allocated by the golf coordinator. Your time will be allocated based on your last groups anticipated round completion. Should you wish to reserve a specific time, please speak to the golf coordinator who will try to accommodate this for you. The restaurant opens at 19:00 and last sitting is at 21:00.