Your new
career
in hospitality
Take a look at some of the positions we have available and why we are a great place to work.
Top quality
training
With regular staff reviews as well as various training programmes, you will always have the support needed to find your desired level of career progression.
Looking after
our staff
As an employee of Old Thorns you will receive the following standard benefits:
- 28 days holiday per year (including bank holidays)
- Company Uniform
- Free On-site Car Parking
- Contributory NEST Pension Scheme
- Employee Assistance Programme
- Annual Eye Tests for VDU users
*Terms and conditions apply
Career opportunities
Career opportunities
Summer at Old Thorns is simply a wonderful time of year, with lots of weddings, events, golfers, and hotel guests enjoying a countryside break, we are looking for seasonal staff to join our bar, waiting and conference and banqueting teams.
Our staff are at the heart of our hotel and our guests return for many more stays after having a fantastic experience delivered by our team. If you are passionate about delivering the highest standard of customer care, have a polite and friendly manner, we’d love to welcome you to our team this summer.
The hotel is easily accessible from the A3, and only 30 minutes from the M25 and Portsmouth. Old Thorns offers a wide range of accommodation, conference and function facilities, health club, beauty spa, restaurants and bars and a championship golf course. With free parking, uniform provided, a fun team and hotel discounts, we are sure you’ll enjoy a summer working at Old Thorns Hotel & Resort.
If you are looking to join a fun, lively, and inspirational team set around family values, then this is the role for you!
Interested in joining our summer team and working alongside a great team of people in a fun and vibrant hotel & resort? Send your CV to work@oldthorns.com and we’ll be in touch!
Old Thorns is a four-star resort in Hampshire. The hotel is easily accessible from the A3, and only 30 minutes from the M25 and Portsmouth. Old Thorns offers a wide range of accommodation, conference and function facilities, health club, beauty spa, restaurants and bars and a championship golf course.
We are seeking Waiting staff to join our Restaurant, Bars or Café. We currently have part-time, full-time permanent and temporary positions available.
Main Responsibilities:
- To welcome guests in a polite and friendly manner
- To ensure our guests receive the highest possible standards of service at all times
- To assist customers, providing information, menu changes, as well as making suggestions and answering any questions
- To follow cash handling procedures
- To ensure tables and service areas are kept clean and tidy at all times
- To assist with set up for tables and/or rooms and clear down
Knowledge, Skills & Experience Required:
- Smart personal presentation and polite and friendly manner
- Passionate about delivering the highest standards of customer care
- Excellent standards of spoken English
- Previous experience is desirable but not essential
You will be available to work flexible hours that cover a wide range of operations from morning to evening on a rota basis
What are the Old Thorns employee benefits?
- Employees assistance programme
- A competitive salary
- Contributory company pension scheme
- Training & development
- Discounted membership to our fantastic on-site health club
- Company Uniform
- Free on-site parking
- Company discounts
Due to the high volume of applications received, we are unable to respond to unsuccessful candidates. If your application is of interest to us we will normally contact you within 2 weeks of receiving your application.
Job Types: Full-time, Permanent
Salary: £7.35-£8.91 per hour
We are looking for a talented Head Chef, to join our Kitchen team. Reporting to our Executive Chef, the Head Chef will be responsible for the day-to-day management of all kitchen areas. Working closely with the Executive Chef and Senior Chefs, you will be responsible for ensuring that the company standards are delivered, and budgeted profitability are achieved
The Head Chef will be in charge of overseeing all rotas and food ordering for the resort as well as supervising our busy kitchens, where standards are paramount and guest satisfaction is our only goal. If you are passionate about good food, quality produce, personal service, and the ability to manage a team then this is the role for you.
Company Profile:
- High volume, multi-facility property
- Substantial conference & banqueting operations, with capacity of up to 450 dining
- Two main hotel restaurants- Sports bar and Kings Restaurant with a total of 300 across both of them.
- Strong presence in region, the 'place to go', fantastic reviews.
- High volume background essential
- To drive consistent standards, maintain 70% GP across all sites, to ensure kitchen team is well motivated at all times.
- Liaise with other HOD's.
Main Duties and Responsibilities
- Overall maintenance of the kitchen department operations at a level in keeping with the standards prescribed
- To supervise and check work carried out by department employees
- Monitor and maintain the quality of food preparation, production, presentation and service ensuring it conforms to costed recipes and agreed standards of production and presentation
- Ensure that the most effective work methods for the Kitchen, Stores and Ancillary areas are used in order to maintain company standards
- Ensure that all food is recycled in strict rotation with specific regard to health considerations and that food wastage is kept to a minimum and logged
- Ensure a high standard of stock control with regular stock takes To ensure that all temperatures and delivery checks are carried out and recorded on a regular basis
- Liaising with Local Food, Health and Safety Enforcement Authority and Trading Standards
- To ensure that HACCP, Allergen and H&S Systems are filled in where necessary and are being adhered too.
Knowledge, Skills & Experience Required
Previous experience as an Head Chef/Senior Sous Chef in a 4 or 5-star hotel Passion for producing high-quality food and service;
- Ability to lead a team in a fast-paced environment.
- HACCP or food safety management qualification
- Ability to multitask in a fast-paced environment
- Experience with volume in a multi outlet operation
- Banqueting experience desirable
As Head Chef, you will come from a similar position with a credible and stable background. Must have high volume experience and be prepared to be hands-on whilst leading a large brigade. As Head Chef you will need strong people management skills with the ability to motivate a large team. With a track record of achieving excellent GP and keeping wastage to a minimum.
We can offer
- A competitive salary
- Meals on Duty
- Long Service Awards & Long Service holiday recognition
- Training & development
- Discounted membership to our fantastic on-site health club
- Discounted Hotel accommodation & outlets discounts
- Company Uniform
- Employee Assistance Programme
- Free on-site parking
Due to the high volume of applications received, we are unable to respond to unsuccessful candidates. If your application is of interest to us, we will normally contact you within 2 weeks of receiving your application.
Job Type: Permanent
Salary: £42,000.00 per year
Schedule: 8 hour shift
Old Thorns is a luxury four-star resort in Hampshire. The hotel is easily accessible from the A3, and only 30 minutes from the M25 and Portsmouth. Old Thorns offers luxury accommodation, conference & function facilities, health club, beauty spa, restaurants & bars, a championship golf course.
We are seeking a Kitchen Porter to work within our Kitchen team to ensure that the kitchen and equipment are kept clean to our high standards and to assist the kitchen and food service staff.
Main responsibilities:
- You will responsible for the efficient operation of the automated dish washing machine, pot wash and the cleanliness of all the kitchen areas to the highest standards of hygiene.
- You will clean all the crockery and the cutlery and all the pots, pans and utensils that the chef use.
- You will keep the entire kitchen clean and will sweep and wash the floor on a daily basis.
- We are big on recycling so you will dismantle and flatten all our delivery boxes and recycle any other items that come into the kitchen
- You will fetch and carry of food and equipment with the aid of a trolley.
Knowledge, skills & experience required:
- Previous experience is desirable but not essential as full training provided
- Organised and can work well under pressure
- Works well within a team
We are ideally seeking candidates who wish to work full time hours to work 5 out of 7 days a week on various shifts. We may also consider candidates seeking part time hours. When applying please advise your preferred days/hours of work.
As well as a competitive salary, the company offers training & development, free on-site parking, free meals while on duty, company uniform, contributory pension scheme and discounted gym membership amongst others.
Due to the high volume of applications received, we are unable to respond to unsuccessful candidates. If your application is of interest to us we will normally contact you within 2 weeks of receiving your application
Job Type: Full-time
Salary: Up to £22,230.00 per year
We are currently recruiting for a friendly and confident Retail assistant to work in our Pro-shop.
This is an exciting opportunity to join and be part of our New Under Armour Golf & Leisure Store opening on the 7th March. You will have the opportunity to join our New Retail Team in our New Store which will become Under Armours 1st Technical Partner in the UK.
Main Responsibilities:
- To have a good knowledge and understanding of all hotel facilities and outlets.
- To assist in ensuring that exceptional customer service is always delivered within the store and on course.
- To ensure a customer receives a warm friendly welcome and to always communicate with them in a professional and courteous manner
- Monitor customer service levels and make sure they are kept up in line with 59 club, Hotel and Under Armour criteria.
- To work in accordance with the daily procedures outlined and ensure that all tasks are completed or handed over before finishing the required shift
- To ensure that all areas of the Golf & Leisure Store are always kept to a high level of cleanliness
- To take all relevant calls to the Golf & Leisure Store to input all relevant information efficiently and accurately and to control and manage all tee times for the golf course
- Ensuring that all rental items have a deposit taken and a disclaimer completed for each buggy used. The disclaimer must be completed before usage is allowed
Knowledge, Skills & Experience Required:
- Be well presented and have good interpersonal skills
- Smart personal presentation and polite and friendly manner
- Passionate about delivering the highest standards of customer care
- Excellent standards of spoken English
- Previous experience in a customer facing or retail role is desirable but not essential
- A good understanding of golf and/or be a keen golfer is advantageous
What are the Old Thorns employee benefits?
- A competitive salary
- Company pension scheme
- Training & development
- Discounted membership to our fantastic on-site health club
- Company Uniform
- Employee Assistance Programme
- Free on-site parking
- Company discounts
- Long service recognition and holiday
Due to the high volume of applications received, we are unable to respond to unsuccessful candidates. If your application is of interest to us we will normally contact you within 2 weeks of receiving your application.
Job Types: Full-time, Permanent
Salary: Up to £9.50 per hour
Schedule:
- 8 hour shift
We are seeking an experienced and highly motivated First Greenkeeper Assistant to join our team of Greenkeepers, who play an important role in ensuring that the golf course is maintained to the highest standard.
This role will involve helping with preparation, maintenance and development of all grass areas, bunkers and tees, maintaining equipment and adhering to all relevant Health & Safety guidelines.
You will need to be a team player, able to work under pressure and have the ability to work well with colleagues and have good communication skills and IT knowledge but full training will be given on our In-house systems.
Main Responsibilities:
- Preparation of the course for play including, cutting tees, greens, surrounds, fairways, rough and semi rough.
- Setting up the golf course, including changing holes, moving tee markers, drop zones and hazards.
- Keep management informed in a timely manner on conditions that will affect the game of golf.
- To use and maintain all machinery in a professional manner.
- To report any equipment requiring maintenance or repair.
Knowledge, Skills & Experience Required:
- Must have previous Greenkeeping experience and be qualified in NVQ 2/3 Sports Turf.
- Must have PA 1, 2 and 6 spraying
- Good knowledge of Irrigation systems
- Chainsaw Licence – desirable
What are the Old Thorns employee benefits?
- A competitive salary
- Staff Accommodation Discounts
- Generous refer a Friend Bonus
- Discounted Health Club Membership
- Discounts across the F&B outlets
- Employee Recognition Programs
- Discounted Spa Treatments and Products
Experience is not essential as training will be provided. For our full time role you must be able to work 5 days a week on rota basis between Monday and Saturday.
Due to the high volume of applications received, we are unable to respond to unsuccessful candidates. If your application is of interest to us we will normally contact you within 2 weeks of receiving your application.
Job Types: Full-time, Permanent
Salary: Up to £26,000.00 per year
Schedule:
- 8 hour shift
We have an exciting opportunity for a Spa Therapist to join our fantastic Spa team here at Old Thorns Hotel. We are looking for someone who is passionate about hospitality and will work well within our great spa team, providing guests with excellent service and a great spa treatment. This role will mainly consist of providing a range of high-quality spa treatments.
Working as part of our Spa team, you will be expected to demonstrate excellent attention to detail, organisational and communication skills. You will need to be passionate and knowledgeable about spa treatments and be confident in providing guests with the correct choice. The role will give you the opportunity to learn and develop, with the potential to progress within the company.
Old Thorns is a four-star resort in Hampshire. The hotel is easily accessible from the A3, and only 30 minutes from the M25 and Portsmouth. Old Thorns offers a wide range of accommodation, conference & function facilities, health club, beauty spa, restaurants & bars, a championship golf course.
As standard, you will work 40 hours per week on a flexible rota, where weekends will be required.
Main Responsibilities:
- To provide a range of health and beauty treatments to the highest standards
- To be aware of and promote all treatments and any promotions on offer
- To be responsible for equipment, products, cleanliness and hygiene of the treatment areas
- To provide cover on spa reception as required
- To ensure the high levels of customer service are delivered at all times
Knowledge/Skills & Experience Required:
- Hold a recognised beauty or spa qualification, minimum NVQ 3 or equivalent
- Smart personal presentation
- Good interpersonal skills with a polite, friendly and approachable manner
- Work well within a team
What are the Old Thorns employee benefits?
- Competitive salary
- Staff Accommodation Discounts
- Generous refer a Friend Bonus
- Discounted Health Club Membership
- Discounts across the F&B outlets
- Employee Recognition Programs
- Discounted Spa Treatments and Products
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Due to the high volume of applications received, we are unable to respond to unsuccessful candidates. If your application is of interest to us we will normally contact you within 2 weeks of receiving your application.
Job Types: Full-time, Permanent
Salary: £9.25-£12.50 per hour
We have an exciting opportunity for a Receptionist to join our fantastic Front Office team here at Old Thorns Hotel. We are looking for someone who is passionate about hospitality and will work well within our great Reception team, providing guests with excellent service and the perfect stay. This role will mainly consist of check-in in and out our guest and looking after them while they are with us.
Working as part of our Front Office team, you will be expected to demonstrate excellent attention to detail, organisational and communication skills. You will need to be passionate and knowledgeable about the hotel facilities and be confident in providing guests with the best levels of service at all times. The role will give you the opportunity to learn and develop, with the potential to progress within the company. This is a hands on, operational role and will suit someone who likes working with friendly and hardworking people in a hotel setting.
As standard, you will work 40 hours per week on a flexible rota, where weekends will be required.
Main Responsibilities:
- To have a good knowledge and understanding of all hotel facilities and outlets and able to answer customer queries quickly and effectively
- To ensure the smooth check in and out of our guests
- To provide a great customer experience and maintain a high level of guest satisfaction
- To ensure the telephone is answered politely and forward calls to the correct department
- To ensure all reservations for accommodation and restaurants are dealt with in a professional and efficient manner
- To maintain a thorough working knowledge of the Front of House IT system. (training will be given)
- To prepare guest accounts accurately prior to departure
Knowledge, Skills & Experience Required:
- Smart personal presentation and polite, attentive and friendly manner
- Great interpersonal skills with excellent standards of spoken English
- Passionate about exceeding customers’ needs and expectations
- Able to work early and late shifts and some weekends
- Good numeracy and literacy skills
- Able to work well within a team and able to cope under pressure
- Previous experience of working with Opera is advantageous
What are the Old Thorns employee benefits?
- A competitive salary
- Staff Accommodation Discounts
- Generous refer a Friend Bonus
- Discounted Health Club Membership
- Discounts across the F&B outlets
- Employee Recognition Programs
- Discounted Spa Treatments and Products
Due to the high volume of applications received, we are unable to respond to unsuccessful candidates. If your application is of interest to us we will normally contact you within 2 weeks of receiving your application.
Job Types: Full-time, Permanent
Salary: £18,782.40-£19,760.00 per year
We are looking for an enthusiastic and motivated Night Porter to join our vibrant, successful Front of House team.
Old Thorns is a four-star hotel resort in Hampshire. The hotel is easily accessible from the A3, and only 30 minutes from the M25 and Portsmouth. Old Thorns offers a wide range of accommodation, conference & function facilities, health club, beauty spa, restaurants & bars, a championship golf course.
Main Responsibilities:
To carry out night audit tasks and provide a full and thorough handover takes place at the end of the shift
To have a good knowledge and understanding of all hotel facilities and outlets and able to answer customer queries quickly and effectively
Undertake routine walk rounds of all areas of the hotel on a regular basis and report irregularities to the Night Manager.
To set up conference and banqueting suites in accordance with hotel function requirements, ensuring the hotel standards are maintained
To ensure that all front of house public areas are cleaned as per company cleaning procedures, therefore creating a professional impression to guests and employees
To undertake room service duties when catering department is closed
Ensure our guests receive the highest standards of service
Knowledge, Skills & Experience Required:
Previous experience within a similar role is advantageous
Work well within a team
Smart personal presentation and polite, attentive and friendly manner
Have good communication skills with a good level of spoken English
Able to deliver great customer service at all times
We Offer:
A Competitive Salary
Training & Development Opportunities
Company Pension Scheme
Company Uniform
Free on-site parking
Employee Assistance Programme
Discounted Leisure Club Membership
Company discounts
This is a full time position working 5 nights out of 7 on a rota basis.
Live in accommodation is available for this position.
Job Types: Full-time, Permanent
Salary: £19,691.00 per year
We are currently recruiting for a Reservationist to join our Team at Old Thorns
The ideal candidate will offer a high standard of customer services, an individual who is passionate about exceeding our customer's needs and who can work well in a small team, be smart and well presented, with an attentive manner.
Main Responsibilities:
- Maintain complete knowledge of all guest room layouts, bed types, décor, appointments, and locations, restricted dates, rates and room types and availability
- Maintain up to date knowledge of our hotel products, services and promotions in order to advise guests on the best options available for them
- To co-ordinate all individual reservations and group accommodation using the agreed company systems and ensuring maximum profit at all times
- To follow up on all enquiries as per the company procedure for provisional bookings
- To update all internet sites on a weekly basis or as and when required
- To maintain a thorough working knowledge of the Front of House / Reservations systems
Knowledge, Skills & Experience Required:
- Smart personal presentation and polite and friendly manner
- Be proactive and anticipate guest needs, and ensure that all steps are taken to secure a reservation in accordance with Company standards
- The Reservations Agent will possess great interpersonal skills and good energy
- You will also be goal-oriented and comfortable working in a pressure driven environment
- Previous experience of working with Opera is advantageous
What are the Old Thorns employee benefits?
- A competitive salary
- Staff Accommodation Discounts
- Generous refer a Friend Bonus
- Discounted Health Club Membership
- Discounts across the F&B outlets
- Employee Recognition Programs
- Discounted Spa Treatments and Products
Experience is not essential as training will be provided. For our full time role you must be able to work 5 days a week on rota basis between Monday and Saturday.
Due to the high volume of applications received, we are unable to respond to unsuccessful candidates. If your application is of interest to us we will normally contact you within 2 weeks of receiving your application.
Job Types: Full-time, Permanent
Salary: £18,800.00-£19,760.00 per year
Schedule:
- 8 hour shift
Old Thorns is a luxury four-star resort in Hampshire. The hotel is easily accessible from the A3, and only 30 minutes from the M25 and Portsmouth. Old Thorns offers luxury accommodation, conference & function facilities, health club, beauty spa, restaurants & bars, a championship golf course.
We are seeking a Kitchen Porter/ Assistant to work within our Kitchen team to ensure that the kitchen and equipment are kept clean to our high standards and to assist the kitchen and food service staff. Live in opportunities available
Main Responsibilities:
- You will responsible for the efficient operation of the automated dish washing machine, pot wash and the cleanliness of all the kitchen areas to the highest standards of hygiene.
- You will clean all the crockery and the cutlery and all the pots, pans and utensils that the chef use.
- You will keep the entire kitchen clean and will sweep and wash the floor on a daily basis.
- We are big on recycling so you will dismantle and flatten all our delivery boxes and recycle any other items that come into the kitchen
- You will fetch and carry of food and equipment with the aid of a trolley.
Knowledge, Skills & Experience Required:
- Previous experience is desirable but not essential as full training provided
- Organised and can work well under pressure
- Works well within a team
What are the Old Thorns employee benefits?
- A competitive salary
- Staff Accommodation Discounts
- Generous refer a Friend Bonus
- Discounted Health Club Membership
- Discounts across the F&B outlets
- Employee Recognition Programs
- Discounted Spa Treatments and Products
We are ideally seeking candidates who wish to work full time hours to work 5 out of 7 days a week on various shifts. We may also consider candidates seeking part time hours. When applying please advise your preferred days/hours of work.
As well as a competitive salary, the company offers training & development, free on-site parking, company uniform, contributory pension scheme and discounted gym membership.
Due to the high volume of applications received, we are unable to respond to unsuccessful candidates. If your application is of interest to us we will normally contact you within 2 weeks of receiving your application.
Job Types: Full-time, Permanent
Salary: Up to £20,849.40 per year
***We are looking for reliable and enthusiastic people to join our housekeeping team on a Full Time basis , (Staff accommodation available). ***Hours are 14:30-23:00 five afternoons / nights per week.
To ensure that all Hotel facilities are maintained to the highest of standards therefore creating a professional impression to guests and employees. To assist with the afternoon & night operation of the hotel, as well as ensuring operating procedures are adhered too, therefore ensuring guest satisfaction.
Main Responsibilities:
- To carry out routine and periodic cleaning in all front of house areas, as directed by Supervisors.
- To practice the correct use and care of equipment, such as vacuum cleaners, trolleys, etc. and to report any malfunctions of such equipment immediately.
- To ensure the correct use of cleaning agents on all surfaces as directed.
- To report any damage, wear and tear arising within your work areas.
- To undertake the duties of a Night Porter as required in order to provide cover for holidays and staff absence.
- To ensure that all the night audit functions are carried out smoothly and efficiently, as per company operating procedures and standards.
- To assist with the setting up of conference and banqueting suites in accordance with hotel function requirements, ensuring the hotel standards are maintained.
- To be fully aware and to adhere to hotel security procedures.
- To undertake room service duties when catering department is closed.
- To complete a night porters log including security checks. Switch off all lights where possible.
- To attend and contribute to periodical meetings.
- To attend work consistently well groomed, in uniform laid down by the standard required.
- To maintain a high degree of personnel hygiene at all times.
- To know and carry out responsibilities in the case of fire and as an individual under the Health and Safety at Work Act 1974.
- To maintain the highest standards of confidentiality.
- To act as an ambassador of the Hotel and Golf Club at all times promoting awareness of the Hotel and Golf Club’s services and good reputation.
40 hours per week worked across 5 days out of 7 Monday to Sunday
We may also consider applications from those seeking part time roles- No staff accommodation available for these roles. Just let us know what your availability is upon application.
What are the Old Thorns employee benefits?
- Employees assistance programme
- A competitive salary
- Contributory company pension scheme
- Training & development
- Discounted membership to our fantastic on-site health club
- Company Uniform
- Free on-site parking
- Company discounts
Due to the high volume of applications received, we are unable to respond to unsuccessful candidates. If your application is of interest to us we will normally contact you within 2 weeks of receiving your application.
Job Types: Full-time, Permanent
Salary: £20,800.00 per year
Schedule:
- 8 hour shift
- Weekend availability
Looking to start a career at Old Thorns?
If you would like to start you career at Old Thorns, please complete the form below or send a CV to work@oldthorns.com
Apprenticeships are available at many skill levels and are available to all employees who want to enhance their career path. Courses typically run from 12-36 months depending on the level.
Apprenticeships are available at many skill levels and are available to all employees who want to enhance their career path. Courses typically run from 12-36 months depending on the level.
Working as a commis chef is a great way of getting started in a kitchen; while it’s the most junior culinary role it provides a means of learning a range of key skills on the job. A commis chef prepares food and carries out basic cooking tasks under the supervision of a more senior chef.
A primary objective of the commis chef is to learn and understand how to carry out the basic functions in every section of the kitchen. This gives them the opportunity to experience, consider and value each section with a view to choosing an area where they feel most inspired.
There are a wide range of establishments in which a hospitality team member can work including bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers.
The role is very varied and, although hospitality team members tend to specialise in an area, they have to be adaptable and ready to support colleagues across the business, for example during busy periods
Hospitality supervisors work across a wide variety of businesses including bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers.
They provide vital support to management teams and are capable of independently supervising hospitality services and running shifts, so the ability to think on their feet is important. They typically work well under pressure delivering top-class customer service, and the ability to motivate a team is essential to their role.