CAREER OPPORTUNITIES

We are recruiting a qualified Spa/Beauty Therapist to join our Spa team in providing a range of high quality treatments. The Spa at Old Thorns specialises in Germaine de Capuccini face and body treatments, OPI manicures, pedicures and gel polish, Sienna X spray tan, eyelash extensions plus waxing and tinting treatments.

Main Responsibilities:

• To provide a range of health and beauty treatments to the highest standards
• To be aware of and promote all treatments and any promotions on offer
• To be responsible for equipment, products, cleanliness and hygiene of the treatment areas
• To provide cover on spa reception as required
• To ensure the high levels of customer service are delivered at all times

Knowledge, Skills & Experience Required:

• Hold a recognised beauty or spa qualification, minimum NVQ 3 or equivalent
• Smart personal presentation
• Good interpersonal skills with a polite, friendly and approachable manner
• Work well within a team

We can offer:

• A competitive salary
• Company pension scheme
• Training & development
• Discounted membership to our fantastic on-site health club
• Company Uniform
• Employee Assistance Programme
• Free on-site parking
• Company discounts

We offer further training and development including Germaine de Capuccini; both face and body. We will consider applications from candidates seeking part time hours, just let us know your availability when applying.

Old Thorns is a popular venue for weddings, tribute nights, conferences and corporate events and we are looking for Casual Conference & Banqueting Staff to assist with the smooth running of these events. You will be expected to work mainly Friday to Sunday- evening shifts until closure- with the possibility of doing extra shifts during the week if required.

Main Responsibilities:

• To ensure our guests receive the highest possible standards of service at all times
• To welcome guests in a polite and friendly manner
• To assist with set up, food and drink service and clear down after events
• To ensure cleanliness of work areas is maintained
• To be fully aware of current liquor licensing laws and ensures that these are strictly adhered to

Knowledge, Skills & Experience Required:

• Smart personal presentation and polite and friendly manner
• Passionate about delivering the highest standards of customer care
• Excellent standards of spoken English
• Previous experience is desirable but not essential

We can offer:

• A competitive salary
• Company pension scheme
• Training & development
• Discounted membership to our fantastic on-site health club
• Company Uniform
• Employee Assistance Programme
• Free on-site parking
• Company discounts

We are currently looking for Zero Hours Food & Beverage Assistants to join our team to work within all areas of Food & Beverage including bars, restaurants, weddings, conference and events.

Main Responsibilities:

• To ensure all guests receive the highest standards of customer service at all times
• To welcome guests in a polite and friendly manner
• To take and deliver customer orders, providing information on daily specials or menu changes, as well as making suggestions and answering any questions
• To follow cash handling procedures
• To assist with set up for tables and/or rooms and clear down
• To ensure cleanliness of work areas is maintained
• To be fully aware of current liquor licensing laws and ensure that these are strictly adhered to
• To work across any of the F&B outlets as required

Knowledge, Skills & Experience Required:

• Smart personal presentation and polite friendly manner
• Passionate about delivering the highest standards of customer care
• Excellent interpersonal and communication skills (Excellent standards of spoken English)
• Previous experience of working in a busy F&B department is desirable
• Ability to work in an efficient organised manner with a hands on approach

You will be looking for temporary work and be fully flexible, this position is available until January

We can offer:

• A competitive salary
• Company pension scheme
• Training & development
• Discounted membership to our fantastic on-site health club
• Company Uniform
• Employee Assistance Programme
• Free on-site parking
• Company discounts

We are currently looking for Fixed-term Food & Beverage Assistant to join our team during high season to work within all areas of Food & Beverage including bars, restaurants, weddings, conference and events.

Main Responsibilities:

• To ensure all guests receive the highest standards of customer service at all times
• To welcome guests in a polite and friendly manner
• To take and deliver customer orders, providing information on daily specials or menu changes, as well as making suggestions and answering any questions
• To follow cash handling procedures
• To assist with set up for tables and/or rooms and clear down
• To ensure cleanliness of work areas is maintained
• To be fully aware of current liquor licensing laws and ensure that these are strictly adhered to
• To work across any of the F&B outlets as required

Knowledge, Skills & Experience Required:

• Smart personal presentation and polite friendly manner
• Passionate about delivering the highest standards of customer care
• Excellent interpersonal and communication skills (Excellent standards of spoken English)
• Previous experience of working in a busy F&B department is desirable
• Ability to work in an efficient organised manner with a hands on approach

You will be looking for temporary work and be fully flexible, this position is available until January

We can offer:

• A competitive salary
• Company pension scheme
• Training & development
• Discounted membership to our fantastic on-site health club
• Company Uniform
• Employee Assistance Programme
• Free on-site parking
• Company discounts

Due to the high volume of applications received, we are unable to respond to unsuccessful candidates. If your application is of interest to us we will normally contact you within 2 weeks of receiving your application.

Contract length: 6 months

Job Types: Full-time, Temporary

Salary: Up to £18,138.00 per year

Experience:

• catering: 1 year (preferred)

We are currently recruiting for a Hotel Receptionist to join our Team at Old Thorns on Fix-term basis (6 month contract) and provide a first class customer experience to our guests and ensure the smooth running of our Hotel Reception.

Main Responsibilities:

• To have a good knowledge and understanding of all hotel facilities and outlets and able to answer customer queries quickly and effectively
• To ensure the smooth check in and out of our guests
• To provide a great customer experience and maintain a high level of guest satisfaction
• To ensure the telephone is answered politely and forward calls to the correct department
• To ensure all reservations for accommodation and restaurants are dealt with in a professional and efficient manner
• To maintain a thorough working knowledge of the Front of House IT system. (training will be given)
• To prepare guest accounts accurately prior to departure

Knowledge, Skills & Experience Required:

• Smart personal presentation and polite, attentive and friendly manner
• Great interpersonal skills with excellent standards of spoken English
• Passionate about exceeding customers’ needs and expectations
• Able to work early and late shifts and some weekends
• Good numeracy and literacy skills
• Able to work well within a team and able to cope under pressure
• Previous experience of working with Opera is advantageous

Experience is not essential as training will be provided.

We can offer:

• A competitive salary
• Company pension scheme
• Training & development
• Discounted membership to our fantastic on-site health club
• Company Uniform
• Employee Assistance Programme
• Free on-site parking
• Company discounts

We are currently looking for a Car Valet to join our team at Old Thorns. The Car Valet will play a key role in a busy environment providing a prompt and professional service to both internal and external customers.

Main Responsibilities:

• To valet vehicles to the highest possible standards
• To greet and welcome customers and offer professional car valet services
• To checking the car with the customer to agree what should be done
• To monitor and supervise the other members of the valet team.
• Maintain the workspace i.e. sweeping the floor after, clean tools and equipment, tidy up at the end of the day, etc
• Manage inventory and reorder supplies.
• Complete all relevant paperwork
• Respond to customer inquiries and fulfil request in person or on the phone
• Carry out checks on daily lists and make sure cars are cleaned according to customers’ specification and company standard
• To take payments accordingly to the company policies and procedures
• To adhoc help hotel guests with luggage if required.

Knowledge, Skills & Experience Required:

• Smart personal presentation and polite and friendly manner
• Passionate about delivering the highest standards of customer care
• Excellent standards of spoken English
• Previous experience is desirable but not essential

We can offer:

• A competitive salary
• Company pension scheme
• Training & development
• Discounted membership to our fantastic on-site health club
• Company Uniform
• Employee Assistance Programme
• Free on-site parking
• Company discounts

We are seeking a Kitchen Porter to work within our Kitchen team to ensure that the kitchen and equipment are kept clean to our high standards and to assist the kitchen and food service staff.

Main responsibilities:

• Ensuring that all areas and equipment are cleaned to the highest of standards
• To maintain a high degree of personal and kitchen hygiene and food safety
• To ensure that equipment is stored correctly, allocated to correct areas and that all breakages are reported
• To assist the kitchen and food service staff in the fetching and carrying of food and equipment
• To ensure that the correct cleaning procedures are followed in respect of chemicals and equipment and follow daily and weekly cleaning schedules.

Knowledge, skills & experience required:

• Previous experience is desirable but not essential
• Organised and can work well under pressure
• Works well within a team

We are ideally seeking candidates who wish to work full time hours to work 5 out of 7 days a week on various shifts. We may also consider candidates seeking part time hours. When applying please advise your preferred days/hours of work.

As well as a competitive salary, the company offers training & development, free on-site parking, company uniform, contributory pension scheme and discounted gym membership.

Due to the high volume of applications received, we are unable to respond to unsuccessful candidates. If your application is of interest to us we will normally contact you within 2 weeks of receiving your application.

Job Types: Full-time, Permanent

Salary: Up to £20,400.00 per year

We are recruiting qualified Spa/Beauty Therapists to join our Spa team on part-time basis over the weekend. Providing a range of high quality treatments. The Spa at Old Thorns specialises in Germaine de Capuccini face and body treatments, OPI manicures, pedicures and gel polish, Sienna X spray tan, eyelash extensions plus waxing and tinting treatments.

Main Responsibilities:

• To provide a range of health and beauty treatments to the highest standards
• To be aware of and promote all treatments and any promotions on offer
• To be responsible for equipment, products, cleanliness and hygiene of the treatment areas
• To provide cover on spa reception as required
• To ensure the high levels of customer service are delivered at all times

Knowledge, Skills & Experience Required:

• Hold a recognised beauty or spa qualification, minimum NVQ 3 or equivalent
• Smart personal presentation
• Good interpersonal skills with a polite, friendly and approachable manner
• Work well within a team

We can offer:

• A competitive salary
• Company pension scheme
• Training & development
• Discounted membership to our fantastic on-site health club
• Company Uniform
• Employee Assistance Programme
• Free on-site parking
• Company discounts

We offer further training and development including Germaine de Capuccini; both face and body. We will consider applications from candidates seeking part time hours, just let us know your availability when applying.

Due to the volume of applications only successful candidates will be contacted.

We are recruiting a Housekeeping Supervisor - Maternity Cover to join our busy housekeeping team.

Main Responsibilities:

• To supervise and co-ordinate staff to ensure that all bedrooms and hotel facilities are maintained to the highest of standards
• To assist with the control of linen stocks
• To ensure routine maintenance is undertaken
• To lead and motivate the team and create a positive working environment

Knowledge, Skills & Experience Required:

• Previous housekeeping experience is essential
• Passionate about delivering the highest standards of customer service
• Good interpersonal skills
• Good communication skills (Excellent standards of spoken English)
• Able to lead and motivate a team
• Good attention to detail

This is a full time position working 5 days per week Monday to Sunday.

We offer competitive salary, training and development, contributory pension scheme, discounted gym membership, free onsite parking and company uniform.

Contract length: 11 months

Salary: Up to £19,500.00 per year

Experience:

• housekeeping: 1 year (required)
• housekeeping supervisor: 1 year (preferred)

COVID-19 precaution(s):

• Personal protective equipment provided or required
• Plastic shield at work stations
• Social distancing guidelines in place
• Virtual meetings
• Sanitisation, disinfection or cleaning procedures in place

Working as a KickStart Trainee Greenkeeper you will work within the Greenkeeping Department. In this role you will assist with the upkeep of the golf course, surrounding areas and hotel grounds. You will undertake hands-on training and gain experience carrying out all the main responsibilities of a Greenkeeper.

You will be training towards duties and responsibilities.

• to upkeep the hotel grounds as directed by line manager,
• to put into practice all training and instructions provided by the Head Greenkeeper,
• to carry out turf maintenance operations associated with the golf course and hotel grounds,
• to ensure all Health and Safety procedures are adhered to at all times
• to undertake routine machine maintenance

This is an excellent opportunity for someone who has drive and motivation to work in the Hospitality sector. We are looking for an individual who wants to build a successful career within Hotels and/or Greenkeeping

In this role you will be able to learn and develop greenkeeping skills, Golf knowledge, teamwork and communication skills, H&S knowledge, and basic computer user skills among many others.

This role is for a 6-month Kickstart placement, and will be for 25 hours per week.

Our Kickstart programme is an opportunity for young people claiming Universal Credit. You will gain valuable work experience for six months.

To be eligible for the Kickstart programme you will need to be:

• Currently claiming Universal Credit
• Be available to work for 25 + hours
• Be able to undertake a 6-month work placement/training programme

In order to apply for the KickStart role you must speak to your job centre work coach to be referred, please do not apply online

Training Provided:

All new starters will be attending company induction day where they will learn about the Hotel, H&S, the main policies and procedures and benefits. They will also attend a 2h induction to Costumer Service on the day.

New starters will be provided with a buddy for the first two weeks of their employment. The buddy will act as a mentor training them and guiding them through their first weeks at work. The buddy will remain available throughout their employment as a main point of contact and support.

During the first two weeks new starters will be able to do cross training in the relevant departments, allowing them to learn about the overall operation of the hotel.

We will enrol new starters on our online training platform where they will be able to do online training. Topics include, H&S safety, Food Safety, Allergen Awareness, Multiple COVID 19 training's, Effective Teams, Disability Awareness, Guest Service etc.

Weekly 1 to 2 hour training will be provided by the HR team covering topics such as CV writing, interviewing practice, time keeping, teamwork, effective communication among many others.

Contract length: 6 months

Part-time hours: 25 per week

Working as a KickStart Trainee Food & Beverage Assistant you will work within the F&B Department. In this role you will be expected to undertake hands-on training and gain experience carrying out all the main responsibilities of a F&B Assistant. To provide a food and beverage service to our hotel guests, members and the general public ensuring service excellence and maximisation of each sale opportunity for the department and facility. This is a busy but rewarding role in a friendly team.

You will be training towards duties and responsibilities.

· To have a thorough knowledge of all menus and beverage available. This is to include the preparation and service of all products

· To review daily bookings, function sheets and restaurant reservations as required,

· To welcome customers in a polite and friendly manner

· To offer guests menus and information on daily specials or menu changes, as well as making suggestions and answering any questions relating to the food and beverage operation

· To process orders through the till / check system and serve as appropriate and

· To ensure that all charges are raised for food and beverage consumed, in accordance with procedures laid down

This is an excellent opportunity for someone who has drive and motivation to work in the Hospitality sector. We are looking for an individual who wants to build a successful career within Hotels.

In this role you will be able to learn and develop customer service skills, teamwork and communication skills, H&S and Food safety knowledge, liquor licencing knowledge, cashing up and taking payments and basic computer user skills among many others.

This role is for a 6-month Kickstart placement, and will be for 25 or 40 hours per week available.

Our Kickstart programme is an opportunity for young people claiming Universal Credit. You will gain valuable work experience for six months.

To be eligible for the Kickstart programme you will need to be:

• Currently claiming Universal Credit
• Be available to work for 25 + hours
• Be able to undertake a 6-month work placement/training programme

In order to apply for the KickStart role you must speak to your job centre work coach to be referred, please do not apply online

Training Provided:

All new starters will be attending company induction day where they will learn about the Hotel, H&S, the main policies and procedures and benefits. They will also attend a 2h induction to Costumer Service on the day.

New starters will be provided with a buddy for the first two weeks of their employment. The buddy will act as a mentor training them and guiding them through their first weeks at work. The buddy will remain available throughout their employment as a main point of contact and support.

During the first two weeks new starters will be able to do cross training in the relevant departments, allowing them to learn about the overall operation of the hotel.

We will enrol new starters on our online training platform where they will be able to do online training. Topics include, H&S safety, Food Safety, Allergen Awareness, Multiple COVID 19 training's, Effective Teams, Disability Awareness, Guest Service etc.

Weekly 1 to 2 hour training will be provided by the HR team covering topics such as CV writing, interviewing practice, time keeping, teamwork, effective communication among many others.

Contract length: 6 months

Working as a KickStart Trainee Health Club Assistant you will work within the Health Club Department. In this role you will contribute to ensure the smooth running of the reception and health club while providing a service to guests and members

You will be training towards duties and responsibilities.

• to assist the Health Club Reception, to greet members and hotel guests in a polite and friendly manner,
• to help maintain the level of cleanliness across the health club (swimming pool, changing rooms, main gym floor etc),
• to familiarise yourself with the Health Club booking system, classes and all facilities available
• to undertake routine tasks as needed

This is an excellent opportunity for someone who has drive and motivation to work in the Hospitality sector. We are looking for an individual who wants to build a successful career within Hotels and/or a Health Club

In this role you will be able to learn and develop Costumer service skills, health club knowledge, teamwork and communication skills, H&S knowledge, and basic computer user skills among many others.

This role is for a 6-month Kickstart placement, and will be for 25 hours per week.

Our Kickstart programme is an opportunity for young people claiming Universal Credit. You will gain valuable work experience for six months.

To be eligible for the Kickstart programme you will need to be:

• Currently claiming Universal Credit
• Be available to work for 25 + hours
• Be able to undertake a 6-month work placement/training programme

In order to apply for the KickStart role you must speak to your job centre work coach to be referred, please do not apply online

Training Provided:

All new starters will be attending company induction day where they will learn about the Hotel, H&S, the main policies and procedures and benefits. They will also attend a 2h induction to Costumer Service on the day.

New starters will be provided with a buddy for the first two weeks of their employment. The buddy will act as a mentor training them and guiding them through their first weeks at work. The buddy will remain available throughout their employment as a main point of contact and support.

During the first two weeks new starters will be able to do cross training in the relevant departments, allowing them to learn about the overall operation of the hotel.

We will enrol new starters on our online training platform where they will be able to do online training. Topics include, H&S safety, Food Safety, Allergen Awareness, Multiple COVID 19 training's, Effective Teams, Disability Awareness, Guest Service etc.

Weekly 1 to 2 hour training will be provided by the HR team covering topics such as CV writing, interviewing practice, time keeping, teamwork, effective communication among many others.

Contract length: 6 months

Part-time hours: 25 per week

Working as a KickStart Trainee Golf Operations Assistant you will work within the Golf Department. In this role you will provide outstanding customer service across all Golf Operations. You will be a first point of contact for all bookings to the golf related guests. The Golf Operations will be run in accordance with the required standards of the hotel and with agreed operating procedures. This is a busy but rewarding role in a friendly team.

You will be training towards duties and responsibilities.

• You will help to maintain the upkeep and sales of the Golf Shop, Golf Course and Golf Office
• You will assist with the smooth running and maintenance of the Golf Operations, this includes the Driving Range, Golf Buggies, Golf Shop, Golf Course Marshalling and Food & Beverage.
• To complete daily shop duties, to maintain the buggies, ensuring that they are clean and available at all times,
• To be a constant presence on the golf course so players are aware of the Course Marshall
• To ensure the range is clean and maintained to a high standard among many others.

This is an excellent opportunity for someone who has drive and motivation to work in the Hospitality sector. We are looking for an individual who wants to build a successful career within Hotels and/or Golf

In this role you will be able to learn and develop customer service skills, Golf knowledge, teamwork and communication skills, H&S and Food safety knowledge, cashing up and taking payments and basic computer user skills among many others.

This role is for a 6-month Kickstart placement, and will be for 25 hours per week.

Our Kickstart programme is an opportunity for young people claiming Universal Credit. You will gain valuable work experience for six months.

To be eligible for the Kickstart programme you will need to be:

• Currently claiming Universal Credit
• Be available to work for 25 + hours
• Be able to undertake a 6-month work placement/training programme

In order to apply for the KickStart role you must speak to your job centre work coach to be referred, please do not apply online

Training Provided:

All new starters will be attending company induction day where they will learn about the Hotel, H&S, the main policies and procedures and benefits. They will also attend a 2h induction to Costumer Service on the day.

New starters will be provided with a buddy for the first two weeks of their employment. The buddy will act as a mentor training them and guiding them through their first weeks at work. The buddy will remain available throughout their employment as a main point of contact and support.

During the first two weeks new starters will be able to do cross training in the relevant departments, allowing them to learn about the overall operation of the hotel.

We will enrol new starters on our online training platform where they will be able to do online training. Topics include, H&S safety, Food Safety, Allergen Awareness, Multiple COVID 19 training's, Effective Teams, Disability Awareness, Guest Service etc.

Weekly 1 to 2 hour training will be provided by the HR team covering topics such as CV writing, interviewing practice, time keeping, teamwork, effective communication among many others.

Contract length: 6 months

Part-time hours: 25 per week

Salary: Up to £18,533.00 per year

Benefits:

• Company pension
• On-site parking

Schedule:

• 8 hour shift

COVID-19 precaution(s):

• Personal protective equipment provided or required
• Plastic shield at work stations
• Social distancing guidelines in place
• Virtual meetings
• Sanitisation, disinfection or cleaning procedures in place

Working as a KickStart Trainee Valet/Porter you will work within the Front Office Department. In this job you will assist with ensuring a smooth and efficient front of house guest experience and that maximum guest satisfaction is achieved.

The Porter/Valet will welcome guest to the hotel in a warm and friendly manner assisting them with any car valet cleaning needs and/or luggage needs

You will be training towards duties and responsibilities.

· to ensure that any car cleaning requests are fulfilled in a timely manner and payment taken accordingly,

· to clean any car exteriors as requested by a guest and or visitor of the hotel,

· to store and receive luggage issuing luggage tags to guests when storing and assist in keeping the luggage storage room clean and tidy,

· to provide information and assistance to guests and visitors in a friendly and professional manner,

· to assist with other guest focused tasks such as room service as required and to maintain cleanliness and tidiness of main entrance area, taking corrective actions if needed

This is an excellent opportunity for someone who has drive and motivation to work in the Hospitality sector. We are looking for an individual who wants to build a successful career within Hotels

In this role you will be able to learn and develop customer service skills, teamwork and communication skills, H&S knowledge, cashing up and taking payments and basic computer user skills among many others.

This role is for a 6-month Kickstart placement, and will be for 25 and 40 hours per week available.

Our Kickstart programme is an opportunity for young people claiming Universal Credit. You will gain valuable work experience for six months.

To be eligible for the Kickstart programme you will need to be:

• Currently claiming Universal Credit
• Be available to work for 25 + hours
• Be able to undertake a 6-month work placement/training programme

In order to apply for the KickStart role you must speak to your job centre work coach to be referred, please do not apply online

Training Provided:

All new starters will be attending company induction day where they will learn about the Hotel, H&S, the main policies and procedures and benefits. They will also attend a 2h induction to Costumer Service on the day.

New starters will be provided with a buddy for the first two weeks of their employment. The buddy will act as a mentor training them and guiding them through their first weeks at work. The buddy will remain available throughout their employment as a main point of contact and support.

During the first two weeks new starters will be able to do cross training in the relevant departments, allowing them to learn about the overall operation of the hotel.

We will enrol new starters on our online training platform where they will be able to do online training. Topics include, H&S safety, Food Safety, Allergen Awareness, Multiple COVID 19 training's, Effective Teams, Disability Awareness, Guest Service etc.

Weekly 1 to 2 hour training will be provided by the HR team covering topics such as CV writing, interviewing practice, time keeping, teamwork, effective communication among many others.

Contract length: 6 months

Salary: Up to £18,533.00 per year

Benefits:

• Company pension
• On-site parking

Schedule:

• 8 hour shift

COVID-19 precaution(s):

• Personal protective equipment provided or required
• Plastic shield at work stations
• Social distancing guidelines in place
• Virtual meetings
• Sanitisation, disinfection or cleaning procedures in place