Summer at Old Thorns is simply a wonderful time of year, with lots of weddings, events, golfers, and hotel guests enjoying a countryside break, we are looking for seasonal staff to join our bar, waiting and conference and banqueting teams.

Our staff are at the heart of our hotel and our guests return for many more stays after having a fantastic experience delivered by our team. If you are passionate about delivering the highest standard of customer care, have a polite and friendly manner, we’d love to welcome you to our team this summer.

If you are looking to join a fun, lively, and inspirational team set around family values, then this is the role for you!

Interested in joining our summer team and working alongside a great team of people in a fun and vibrant hotel & resort? Send your CV to work@oldthorns.com and we’ll be in touch!

We are seeking Waiting staff to join our Restaurant, Bars or Café. We currently have part-time, full-time permanent and temporary positions available.

Main Responsibilities:

• To welcome guests in a polite and friendly manner
• To ensure our guests receive the highest possible standards of service at all times
• To assist customers, providing information, menu changes, as well as making suggestions and answering any questions
• To follow cash handling procedures
• To ensure tables and service areas are kept clean and tidy at all times
• To assist with set up for tables and/or rooms and clear down

Knowledge, Skills & Experience Required:

• Smart personal presentation and polite and friendly manner
• Passionate about delivering the highest standards of customer care
• Excellent standards of spoken English
• Previous experience is desirable but not essential

You will be available to work flexible hours that cover a wide range of operations from morning to evening on a rota basis

Due to the high volume of applications received, we are unable to respond to unsuccessful candidates. If your application is of interest to us we will normally contact you within 2 weeks of receiving your application.

Job Types: Full-time, Permanent

Salary: £7.35-£8.91 per hour

We are seeking a Kitchen Porter to work within our Kitchen team to ensure that the kitchen and equipment are kept clean to our high standards and to assist the kitchen and food service staff.

Main responsibilities:

• You will responsible for the efficient operation of the automated dish washing machine, pot wash and the cleanliness of all the kitchen areas to the highest standards of hygiene.
• You will clean all the crockery and the cutlery and all the pots, pans and utensils that the chef use.
• You will keep the entire kitchen clean and will sweep and wash the floor on a daily basis.
• We are big on recycling so you will dismantle and flatten all our delivery boxes and recycle any other items that come into the kitchen
• You will fetch and carry of food and equipment with the aid of a trolley.

Knowledge, skills & experience required:

• Previous experience is desirable but not essential as full training provided
• Organised and can work well under pressure
• Works well within a team

We are ideally seeking candidates who wish to work full time hours to work 5 out of 7 days a week on various shifts. We may also consider candidates seeking part time hours. When applying please advise your preferred days/hours of work.

As well as a competitive salary, the company offers training & development, free on-site parking, free meals while on duty, company uniform, contributory pension scheme and discounted gym membership amongst others.

Due to the high volume of applications received, we are unable to respond to unsuccessful candidates. If your application is of interest to us we will normally contact you within 2 weeks of receiving your application

Job Type: Full-time
Salary: Up to £22,230.00 per year

We have an exciting opportunity for a Spa Therapist to join our fantastic Spa team here at Old Thorns Hotel & Resort. We are looking for someone who is passionate about hospitality and will work well within our great spa team, providing guests with excellent service and a great spa treatment. This role will mainly consist of providing a range of high-quality spa treatments.

Working as part of our Spa team, you will be expected to demonstrate excellent attention to detail, organisational and communication skills. You will need to be passionate and knowledgeable about spa treatments and be confident in providing guests with the correct choice. The role will give you the opportunity to learn and develop, with the potential to progress within the company.

As standard, you will work 40 hours per week on a flexible rota, where weekends will be required.

Main Responsibilities:

• To provide a range of health and beauty treatments to the highest standards
• To be aware of and promote all treatments and any promotions on offer
• To be responsible for equipment, products, cleanliness and hygiene of the treatment areas
• To provide cover on spa reception as required
• To ensure the high levels of customer service are delivered at all times

Knowledge/Skills & Experience Required:

• Hold a recognised beauty or spa qualification, minimum NVQ 3 or equivalent
• Smart personal presentation
• Good interpersonal skills with a polite, friendly and approachable manner
• Work well within a team

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Due to the high volume of applications received, we are unable to respond to unsuccessful candidates. If your application is of interest to us we will normally contact you within 2 weeks of receiving your application.

Job Types: Full-time, Permanent

Salary: £9.25-£12.50 per hour

We are looking for an enthusiastic and motivated Night Porter to join our vibrant, successful Front of House team.

Main Responsibilities:

• To carry out night audit tasks and provide a full and thorough handover takes place at the end of the shift
• To have a good knowledge and understanding of all hotel facilities and outlets and able to answer customer queries quickly and effectively
• Undertake routine walk rounds of all areas of the hotel on a regular basis and report irregularities to the Night Manager.
• To set up conference and banqueting suites in accordance with hotel function requirements, ensuring the hotel standards are maintained
• To ensure that all front of house public areas are cleaned as per company cleaning procedures, therefore creating a professional impression to guests and employees
• To undertake room service duties when catering department is closed
• Ensure our guests receive the highest standards of service

Knowledge, Skills & Experience Required:

Previous experience within a similar role is advantageous

Work well within a team

Smart personal presentation and polite, attentive and friendly manner

Have good communication skills with a good level of spoken English

Able to deliver great customer service at all times

This is a full time position working 5 nights out of 7 on a rota basis.

Live in accommodation is available for this position.

Job Types: Full-time, Permanent

Salary: £19,691.00 per year

We are seeking a Kitchen Porter/ Assistant to work within our Kitchen team to ensure that the kitchen and equipment are kept clean to our high standards and to assist the kitchen and food service staff. Live in opportunities available

Main Responsibilities:

• You will responsible for the efficient operation of the automated dish washing machine, pot wash and the cleanliness of all the kitchen areas to the highest standards of hygiene.
• You will clean all the crockery and the cutlery and all the pots, pans and utensils that the chef use.
• You will keep the entire kitchen clean and will sweep and wash the floor on a daily basis.
• We are big on recycling so you will dismantle and flatten all our delivery boxes and recycle any other items that come into the kitchen
• You will fetch and carry of food and equipment with the aid of a trolley.

Knowledge, Skills & Experience Required:

• Previous experience is desirable but not essential as full training provided
• Organised and can work well under pressure
• Works well within a team

We are ideally seeking candidates who wish to work full time hours to work 5 out of 7 days a week on various shifts. We may also consider candidates seeking part time hours. When applying please advise your preferred days/hours of work.

As well as a competitive salary, the company offers training & development, free on-site parking, company uniform, contributory pension scheme and discounted gym membership.

Due to the high volume of applications received, we are unable to respond to unsuccessful candidates. If your application is of interest to us we will normally contact you within 2 weeks of receiving your application.

Job Types: Full-time, Permanent

Salary: Up to £20,849.40 per year

We are looking for reliable and enthusiastic people to join our housekeeping team on a Full Time basis , (Staff accommodation available).
Hours are 14:30-23:00 five afternoons / nights per week.

To ensure that all Hotel facilities are maintained to the highest of standards therefore creating a professional impression to guests and employees. To assist with the afternoon & night operation of the hotel, as well as ensuring operating procedures are adhered too, therefore ensuring guest satisfaction.

Main Responsibilities:

• To carry out routine and periodic cleaning in all front of house areas, as directed by Supervisors.
• To practice the correct use and care of equipment, such as vacuum cleaners, trolleys, etc. and to report any malfunctions of such equipment immediately.
• To ensure the correct use of cleaning agents on all surfaces as directed.
• To report any damage, wear and tear arising within your work areas.
• To undertake the duties of a Night Porter as required in order to provide cover for holidays and staff absence.
• To ensure that all the night audit functions are carried out smoothly and efficiently, as per company operating procedures and standards.
• To assist with the setting up of conference and banqueting suites in accordance with hotel function requirements, ensuring the hotel standards are maintained.
• To be fully aware and to adhere to hotel security procedures.
• To undertake room service duties when catering department is closed.
• To complete a night porters log including security checks. Switch off all lights where possible.
• To attend and contribute to periodical meetings.
• To attend work consistently well groomed, in uniform laid down by the standard required.
• To maintain a high degree of personnel hygiene at all times.
• To know and carry out responsibilities in the case of fire and as an individual under the Health and Safety at Work Act 1974.
• To maintain the highest standards of confidentiality.
• To act as an ambassador of the Hotel and Golf Club at all times promoting awareness of the Hotel and Golf Club’s services and good reputation.

40 hours per week worked across 5 days out of 7 Monday to Sunday

We may also consider applications from those seeking part time roles- No staff accommodation available for these roles. Just let us know what your availability is upon application.

Due to the high volume of applications received, we are unable to respond to unsuccessful candidates. If your application is of interest to us we will normally contact you within 2 weeks of receiving your application.

Job Types: Full-time, Permanent

Salary: £20,800.00 per year

Schedule:

• 8 hour shift
• Weekend availability

Working as a commis chef is a great way of getting started in a kitchen; while it’s the most junior culinary role it provides a means of learning a range of key skills on the job. A commis chef prepares food and carries out basic cooking tasks under the supervision of a more senior chef.

A primary objective of the commis chef is to learn and understand how to carry out the basic functions in every section of the kitchen. This gives them the opportunity to experience, consider and value each section with a view to choosing an area where they feel most inspired.

Hospitality supervisors work across a wide variety of businesses including bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers.

They provide vital support to management teams and are capable of independently supervising hospitality services and running shifts, so the ability to think on their feet is important. They typically work well under pressure delivering top-class customer service, and the ability to motivate a team is essential to their role./p>

There are a wide range of establishments in which a hospitality team member can work including bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers.

The role is very varied and, although hospitality team members tend to specialise in an area, they have to be adaptable and ready to support colleagues across the business, for example during busy periods