Coronavirus Information


COVID-19 and how it may affect your stay at Old Thorns

Following the latest announcement from the UK government regarding the COVID-19 virus, Old Thorns will temporarily close on Friday 20th March 2020.

This is heart-breaking for us here at Old Thorns and for many of our friends in the travel and hospitality sector across the world who are all feeling the effects due to the measures we must take in attempt to beat the virus. But our priorities must lie with the health and safety of all our guests and staff and we appreciate your understanding at this difficult time.

If you have an upcoming reservation, we will contact you to amend or cancel the booking.
If you wish to contact the hotel regarding reservations please phone 01428 738400 or email reservations@oldthorns.com
Our phone lines are likely to be very busy, so please be patient with us.

Right now, the priority is everyone’s health but the effects on Old Thorns and the wider hospitality and travel industry are pretty devastating. There are many ways you can help support the industry during this time. If you have an upcoming booking, consider deferring your reservation rather than cancelling it. Also, look ahead to the future and keep an eye on upcoming and services and events. When we get through this, we’d love to welcome you back!

For now, please be safe, look out for each other and we hope to see you at Old Thorns very soon.

Please be aware that this policy is likely to change frequently over the coming weeks as more advice is provided.

All Bookings
If you have an upcoming reservation, we will contact you to amend or cancel the booking.
If you wish to contact the hotel regarding reservations please phone 01428 738400 or email reservations@oldthorns.com

Ticketed events (i.e. tribute nights)
Unfortunately, due to the latest government guidelines, we have decided to postpone the following events:

– Ultra 90s – 20th March 2020
– Ultimate Girl Power – April 3rd 2020
– Spice Girls Tribute – May 1st 2020
– Movie the Night Away – May 15th 2020
– The Freddie & Queen Experience – June 5th 2020
– Beyonce & Rihanna – June 19th 2020

If you have purchased tickets or an overnight tribute package then it will be valid for any future tribute night (subject to availability) in 2020 or 2021. You can choose your new tribute night online here and our events team will respond to confirm and re-arrange your booking.

We will be monitoring the situation closely and should further events be forced to close we will contact the lead booker with information. The normal cancellation policy applies for any other tribute night at this time.

Golf
The golf course is closed. The golf team will contact you to amend your booking. Alternatively contact us on 01428738420 or email golf@oldthorns.com

Spa Days and Spa Treatments
The spa will contact you to amend or cancel your booking. If you wish to contact the hotel regarding reservations please phone 01428 738 540 or email spa@oldthorns.com

Weddings
For our upcoming brides and grooms we can understand the extra stress that COVID-19 is having on your wedding preparations. We are here to help you celebrate a fantastic day and would like to assure you that we can be flexible with your date should you need to move it.
If you have an upcoming wedding in the next few months, please contact your wedding coordinator.
Business & Events
Please give our events team a call to discuss your options.